Privacy Policy

How we collect and protect your personal data

1. Information Collection

Hotel Akvaya collects personal information when you make a reservation or contact us through the contact form on our website. This information may include:

  • First and last name
  • Email address
  • Phone number
  • Reservation information (dates, preferences)

2. Use of Information

The collected information is used solely for:

  • Processing reservations and inquiries
  • Communication regarding your stay
  • Improving our services

3. Data Protection

Your personal data is stored securely and is not shared with third parties, except when necessary to provide our services or when required by law.

4. Cookies

Our website may use cookies to improve user experience. You can control the use of cookies through your browser settings.

5. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw your consent for data processing

6. Contact

If you have questions about our privacy policy, please contact us:

  • Email: akvaya@abv.bg
  • Phone: +359 889 044 744